普通市民遇到問題到底該找哪個部門？
我是淮安區的一個普通市民，于一月三十號和一月二十九號，支付寶被遠程控制，后臺盜刷了共計三千五百元。后來于一月三十號上午在鎮淮樓派出所進行了報警處理，通過我個人和支付寶安全部門追查，這兩筆費用都是被充值到了北京光宇在線科技有限公司的一款游戲賬戶中了。緊接著我就和游戲公司進行了聯系。游戲公司明確告知警方可以發起追討，幫我把錢追回來。在后續的半個月中，我又是給北京的消費者協會打電話又是聯系文化旅游局，又是和北京的警方聯系。都是讓我催促接案的派出所。我從報警至今就是聯系不上接警的民警。或者他想起來了就回復一下，告訴我案件還在處理中，要么就是案件在反詐中心處理呢。我給反詐中心打電話，他們說不清楚。這就是普通老百姓的申訴，來回踢皮球？https://magimg.hao0517.com/pic/20240225/1708865419821135_842.jpg?watermark/1/image/aHR0cHM6Ly9tYWdpbWcuaGFvMDUxNy5jb20vcGljLzIwMjAxMDE2L3FpX25pdV8xNjAyODMzNzgyMTE3XzExNF81NTJfNTE4LnBuZw==/dissolve/50/gravity/SouthEast/dx/20/dy/20
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